Sony WH-1000XM4 headphones are the fourth generation headphones that continue to build on the success of the previous versions. The headphones offer exceptional noise-cancellation, long battery life, and superior sound quality, making them a popular choice among audiophiles and music lovers. In this review, sonos-connect.com will take an in-depth look at the product, its design, performance, functionality, and customer satisfaction to help you determine if these headphones are worth your investment.
Sony WH-1000XM4 Headphones Overview
A. Company background and reputation
Sony is a renowned brand known for producing high-quality audio devices that provide an immersive audio experience.
B. Product specifications and features
- Digital noise-cancellation technology
- 30 hours of battery life
- Bluetooth connectivity with multipoint pairing
- Touch controls
- Speak-to-chat feature
- Adaptive sound control
C. Price comparison to buy
Available on Sony’s website for $349.99 D. Price comparison with similar product: See table below:
|Bose QuietComfort 35 II
|Sennheiser Momentum 3 Wireless
|Apple AirPods Max
Design and Aesthetics
A. Product appearance
The Sony WH-1000XM4 headphones have a sleek and modern design with a matte finish that gives them a premium look and feel.
B. Material quality and durability
The headphones are made of high-quality materials, including synthetic leather and durable plastic, which make them sturdy and long-lasting.
C. Ergonomics and usability
The headphones have a comfortable fit and are easy to use, with intuitive touch controls for adjusting volume, skipping tracks, and answering calls.
Performance and Functionality
A. Core features and their effectiveness
The Sony WH-1000XM4 headphones come with an array of features that are designed to enhance the user experience. The active noise-canceling technology is particularly impressive and does an excellent job of blocking out external noise, even in busy environments like train stations and airports.
The headphones also feature a quick attention mode, which allows you to easily hear your surroundings without having to take them off. Additionally, the WH-1000XM4 headphones have a speak-to-chat feature that pauses your music when you start talking, and an adaptive sound control feature that adjusts the noise-cancellation level based on your activity.
B. Speed, accuracy, or responsiveness
The headphones offer excellent sound quality, with crisp highs, rich mids, and deep bass. They are also incredibly responsive, with minimal latency when watching videos or playing games. The headphones support high-resolution audio playback and feature support for 360 Reality Audio.
C. Comparison with similar products in the market
The Sony WH-1000XM4 headphones are priced at the higher end of the market, but they offer superior noise-canceling technology and advanced features that are not found in many other headphones. They compare favorably to other high-end headphones like the Bose QuietComfort 35 II and the Sennheiser Momentum Wireless 3.
See table below:
|Bose QuietComfort 35 II
|Sennheiser Momentum 3 Wireless
|Apple AirPods Max
Ease of Use and Setup
A. Unboxing and initial setup process
The headphones are easy to unbox and set up, with all the necessary accessories included in the package. Users can simply download the companion app and follow the on-screen instructions to get started.
B. Learning curve and user-friendliness
The Sony WH-1000XM4 headphones are intuitive to use, with most of its features accessible through the touch controls on the ear cups. The companion app also provides a user-friendly interface that makes it easy to customize the headphones’ settings.
C. Access to customer support and resources
Sony offers a one-year warranty for the headphones, with customer support available through phone or email. The company also provides online resources, including user manuals and troubleshooting guides, on their website.
Compatibility and Integration
A. Compatibility with other devices, software, or platforms
The WH-1000XM4 headphones are compatible with a wide range of devices, including smartphones, tablets, laptops, and desktop computers. They can connect to devices via Bluetooth or the included audio cable. The headphones also support a range of audio codecs, including SBC, AAC, and LDAC, which ensures high-quality audio performance.
B. Integration with existing systems or workflows
The headphones integrate seamlessly with popular voice assistants like Google Assistant and Amazon Alexa. Users can access these assistants by using the touch controls on the headphones. The headphones also have multipoint Bluetooth connectivity, which allows them to connect to two devices simultaneously, making it easy to switch between devices.
C. Potential for upgrades or expansion
The WH-1000XM4 headphones do not have any expansion options. However, Sony frequently releases firmware updates for the headphones that add new features and improve performance. These updates can be easily downloaded and installed via the Sony Headphones Connect app.
Customer Testimonials and Case Studies
A. Positive experiences and success stories
The WH-1000XM4 headphones have received high praise from customers and reviewers alike. Users have praised the headphones’ noise-cancellation capabilities, sound quality, and comfortable fit. The headphones have also been lauded for their long battery life and intuitive touch controls.
B. Critical feedback for improvement
Some users have reported connectivity issues with the headphones, particularly when using them with Windows 10 devices. Others have noted that the headphones can be heavy and uncomfortable to wear for extended periods.
C. Overall customer satisfaction and loyalty
Overall, customers have been highly satisfied with the WH-1000XM4 headphones. They have received high ratings and positive reviews across multiple retailers and review websites. Many users have reported that they would recommend the headphones to others.
Pros and Cons
A. The main advantages of the product
- Excellent noise-cancellation
- Comfortable fit
- Long battery life
- Top-notch sound quality
- Responsive touch controls
B. Disadvantages or limitations
- Can get hot after prolonged use
- Touch controls can be too sensitive
- Bulky design may not be ideal for travel
C. The product’s value for money
While the WH-1000XM4 is not the cheapest option on the market, it offers excellent value for money. The high-quality noise-cancellation, top-notch sound quality, and long battery life make it an excellent investment for those who value these features.
Conclusion and Recommendations
A. The most important points from the review
The WH-1000XM4 is an excellent pair of noise-cancelling headphones that offer top-notch sound quality, comfortable fit, and long battery life. The touch controls are responsive and easy to use, and the headphones provide excellent noise-cancellation. While they may get hot after prolonged use, and the touch controls can be too sensitive, the overall quality of the product and the excellent customer support provided by Sony make them a solid investment.
B. Final verdict on the product’s worthiness
The WH-1000XM4 is an excellent pair of noise-cancelling headphones that offer top-notch sound quality and comfort. While they may not be ideal for travel due to their bulky design, they are well worth the investment for those who value excellent noise-cancellation and long battery life.
C. Recommendations based on specific needs and preferences
If you’re looking for a pair of noise-cancelling headphones with top-notch sound quality and comfortable fit, the WH-1000XM4 is an excellent choice. If you’re a frequent traveler, however, you may want to consider a more compact option.
A. Further reading or product demonstrations
For more information on the Sony WH-1000XM4 headphones, we recommend checking out reviews and demos on websites like YouTube and CNET.
B. Details on any available discounts or promotions
At the time of writing, there are no available discounts or promotions for the WH-1000XM4.
C. Contact information for the company and customer support
You can contact Sony’s customer support through their website at https://www.sony.com/electronics/support.
Troubleshooting the WH-1000XM4 headphones
A. Firmware updates
One of the most common solutions to technical issues with the WH-1000XM4 headphones is updating the firmware. Sony releases firmware updates periodically to improve the performance and address issues with their products. To check for firmware updates, download the “Sony Headphones Connect” app on your mobile device, and connect your headphones via Bluetooth. If an update is available, follow the instructions on the app to complete the update process.
B. Resetting the headphones
If your WH-1000XM4 headphones are not responding or behaving erratically, resetting them may help resolve the issue. To reset the headphones, follow these steps:
- Turn off the headphones and unplug any cables.
- Press and hold the power button for 7 seconds or until the indicator light flashes twice.
- The headphones will now be reset to their factory settings.
C. Connection issues
If your headphones are having trouble connecting to your device, ensure that Bluetooth is turned on and that the device is within range. If the issue persists, try resetting the headphones as outlined above. Additionally, you can try deleting the headphones from your device’s Bluetooth settings and then re-pairing them.
D. Sound quality issues
If you are experiencing sound quality issues, try adjusting the equalizer settings on the Sony Headphones Connect app. Additionally, ensure that the headphones are fitted snugly and securely on your ears, and that there is no interference from external factors such as other wireless devices or electromagnetic fields.
Overall, the Sony WH-1000XM4 headphones are an excellent choice for anyone looking for a high-quality, feature-rich pair of headphones. Their advanced noise cancellation technology, impressive sound quality, and comfortable design make them an ideal choice for long listening sessions or travel. While they may be a bit more expensive than some other headphones on the market, their superior features and performance make them well worth the investment.
What is the battery life of the Sony WH-1000XM4 headphones?
The headphones offer up to 30 hours of battery life on a single charge.
Are the headphones waterproof or sweatproof?
No, the headphones are not waterproof or sweatproof, and should not be used in wet environments.
Can the headphones be used with voice assistants like Siri or Google Assistant?
Yes, the headphones have built-in voice assistant support and can be used with both Siri and Google Assistant.
Can the noise-cancellation feature be turned off?
Yes, the noise-cancellation feature can be turned off if desired.
Are the headphones compatible with Bluetooth 5.0?
Yes, the headphones support Bluetooth 5.0 for seamless wireless connectivity.
How do I update the firmware on my Sony WH-1000XM4 headphones?
To update the firmware, download the “Sony Headphones Connect” app on your mobile device, and connect your headphones via Bluetooth. If an update is available, follow the instructions on the app to complete the update process.
How do I reset my Sony WH-1000XM4 headphones?
To reset the headphones, turn them off and unplug any cables. Press and hold the power button for 7 seconds or until the indicator light flashes twice. The headphones will now be reset to their factory settings.
My Sony WH-1000XM4 headphones are not connecting to my device. What should I do?
Ensure that Bluetooth is turned on and that the device is within range. If the issue persists, try resetting the headphones or deleting them from your device’s Bluetooth settings and re-pairing them.
Why is the sound quality on my Sony WH-1000XM4 headphones poor?
Try adjusting the equalizer settings on the Sony Headphones Connect app. Additionally, ensure that the headphones are fitted snugly and securely on your ears, and that there is no interference from external factors such as other wireless devices or electromagnetic fields.
How can I contact Sony for assistance with my WH-1000XM4 headphones?
You can contact Sony customer support through their website or by calling their support hotline. Additionally, you can consult your retailer or seek assistance from authorized Sony service centers.